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Quality
Formal Rejection Tracking Summary
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A common format for communicating the daily reject details at any customer facility to Executive Management |
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The report ensures that issues of any magnitude will be elevated to the highest level of management at Key |
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All levels of Key Plastics leadership are engaged in the corrective action process; from problem identification to verification of permanent corrective action(s) |
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Weekly review of the Tracking Log at Staff meetings provide the updates necessary to track the progress of each formal rejection. |
DSR
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Plant quality performance is monitored, specific to each customers rating criteria |
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Plant performance below customer or internal expectations will result in an invitation to present corrective actions to Corporate Executive Management |
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Product as well as system level corrective measures are critiqued to reduce opportunities for repeat problems |
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Plant information exchanged in the DSR process is helping to pass along solutions to common problems and share best practices among all Key plants |
Top Focus Supplier Program
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A process to identify Tier II or III suppliers to Key Plastics that significantly influence our product quality and to share tools that promote performance improvement |
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Tier II or III suppliers to Key Plastics that have 1) caused a rejection from an external customer, 2) high internal rates of rejection, 3) timely delivery issues, or 4) critical or significant product or process risk |
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Progressive audits, ranging from self to on-site, will assess the targeted suppliers capabilities in standardized work, management, quality systems, workplace organization, etc |
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