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Quality Policy
"By making quality the forefront of every aspect of our business, we will meet and exceed all customer requirements."
ISO/TS 16949 Implementation
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ISO/TS 16949:2002 certification audits complete at 22 global facilities. |
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All North American plant quality systems registered with TUV-USA. |
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Quality policy manual and procedures are maintained by the Corporate office, while best practice work instructions, specific to each plant, are shared on a common network/server. |
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| Belleme, France |
ISO/TS 16949 Registered |
| Borja, Spain |
ISO/TS 16949 Registered |
| Chihuahua, Mexico |
ISO/TS 16949 Registered |
| Corporate, HQ |
ISO/TS 16949 Registered |
| Felton, PA |
ISO/TS 16949 Registered |
| Grand Rapids, MI |
ISO/TS 16949 Registered |
| Hartford City, IN |
ISO/TS 16949 Registered |
| Howell, MI |
ISO/TS 16949 Registered |
| Kierspe, Germany |
ISO/TS 16949 Registered |
| Leiria, Portugal |
ISO/TS 16949 Registered |
| Lennestadt, Germany |
ISO/TS 16949 Registered |
| Markham, Ontario |
ISO/TS 16949 Registered |
| Plymouth, MI |
ISO/TS 16949 Registered |
| Sault Ste. Marie, MI |
ISO/TS 16949 Registered |
| Tachov, Czech Republic |
ISO/TS 16949 Registered |
| Vendas Novas, Portugal |
ISO Registered
TS 16949 Registered
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| Wachtersbach, Germany |
ISO Registered
TS 16949 Registered
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| York, PA |
ISO/TS 16949 Registered |
Cost of Quality
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A plant level report that documents the cost associated with prevention, appraisal, internal failure and external failure, at each facility |
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Monthly performance trends are monitored at Corporate Dollar Days Meetings |
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Significant contributors to internal failure are profiled and detail action plans provided on a monthly basis |
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CAT members focus attention and track individual issues with highest opportunity through the CAT open issues. |
Corrective Action Teams
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Personnel at each Key Plastic plant, dedicated to solving and fixing problems |
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High scrap, maintenance, workplace organization, formal and informal customer issues are tracked by CAT members |
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Open issues are tracked from problem identification through verification of permanent corrective action(s) |
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The number of items generated, open, closed, and open > 30 days are monitored at Corporate Dollar Days Meetings |
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