Quality Policy

"By making quality the forefront of every aspect of our business, we will meet and exceed all customer requirements."

ISO/TS 16949 Implementation

ISO/TS 16949:2002 certification audits complete at 22 global facilities.
All North American plant quality systems registered with TUV-USA.
Quality policy manual and procedures are maintained by the Corporate office, while best practice work instructions, specific to each plant, are shared on a common network/server.
 
Belleme, France ISO/TS 16949 Registered
Borja, Spain ISO/TS 16949 Registered
Chihuahua, Mexico  ISO/TS 16949 Registered
Corporate, HQ ISO/TS 16949 Registered
Felton, PA ISO/TS 16949 Registered
Grand Rapids, MI ISO/TS 16949 Registered
Hartford City, IN ISO/TS 16949 Registered
Howell, MI ISO/TS 16949 Registered
Kierspe, Germany ISO/TS 16949 Registered
Leiria, Portugal ISO/TS 16949 Registered
Lennestadt, Germany ISO/TS 16949 Registered
Markham, Ontario ISO/TS 16949 Registered
Plymouth, MI ISO/TS 16949 Registered
Sault Ste. Marie, MI ISO/TS 16949 Registered
Tachov, Czech Republic ISO/TS 16949 Registered
Vendas Novas, Portugal ISO Registered TS 16949 Registered
Wachtersbach, Germany ISO Registered TS 16949 Registered
York, PA ISO/TS 16949 Registered

Cost of Quality

A plant level report that documents the cost associated with prevention, appraisal, internal failure and external failure, at each facility
Monthly performance trends are monitored at Corporate Dollar Days Meetings
Significant contributors to internal failure are profiled and detail action plans provided on a monthly basis
CAT members focus attention and track individual issues with highest opportunity through the CAT open issues.

Corrective Action Teams

Personnel at each Key Plastic plant, dedicated to solving and fixing problems
High scrap, maintenance, workplace organization, formal and informal customer issues are tracked by CAT members
Open issues are tracked from problem identification through verification of permanent corrective action(s)
The number of items generated, open, closed, and open > 30 days are monitored at Corporate Dollar Days Meetings

 

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